HCC-UAL : Non Motor Claims

Assureds must give written notice as soon as reasonably practicable of any occurrence that may give rise to a claim under the policy.

Any communication about a claim, (including any letter of claim, writ or summons) must be sent to us without delay and unanswered.

Further details of the reporting conditions governing claims and/or notifications of occurrences are contained in the individual policy wordings.

Claims or notifications of occurrences which may give rise to a claim on all policies other than commercial motor may be reported to HCCUA in one of the following ways:

Liability & CAR Claims

Via the insurance broker who placed the policy with HCCUA
Direct to us as follows:
- By post for the attention of the HCCUA Claims Department:
         Walsingham House
         35 Seething Lane
         London EC3N 4AH
- By email: liabilityclaims@hccual.com

If an HCCUA approved Loss Adjuster has already been nominated by HCCUA to handle claims to a policy under a delegated authority, notifications may be made directly to the Adjuster.

Tour Operators Claims
Direct to us as follows:

By post for the attention of the Tour Operators Claims Department:
       HCC Claims Services Ltd
       PO Box 201
       Bridgend CF31 9BX
By email: touropclaims@hccclaimsservices.com